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Shipping & delivery

We can ship to virtually any address in the world. We provide free shipping on all items from our store. Please review the shipping table below for further information on particular countries.

How long is the processing time?

The average processing time is approximately 1 to 5 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. Some order can take between 5-10 business days to process. Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Shipping Method Region Shipping Time
(Business Days Estimation)
  Free Shipping United States, Canada* 8 – 26
United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 10 – 26
Brazil, Russia, Argentina, Chile, Peru, Italy, Colombia, Mexico 15 – 35
All Other Countries 12 – 26

*Please be aware that due to the extra holding time imposed by Canada Border Services Agency, standard international packages may take up to 3 months coming into Canada from our warehouses in Asia.

Do you provide tracking information?

Not all shipping companies we use provide tracking information. If the shipping company we used to ship your order includes tracking information, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.